Job Description
Client Description:
Our client, a renowned jeweler, draws inspiration from the transformative qualities of the Parasmani stone, aiming to infuse every relationship with eternal brilliance. Established in 1992 in Ahmedabad, they aspire to become the pinnacle of desire in Gujarat's bustling cultural and business landscape. With a collective zest for excellence, they redefine craftsmanship, delivering exquisite jewelry and leaving an indelible mark on their clientele.
Job Description:
- Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand product requirements
- Stock counting and display cleaning daily at a counter, handled by the allotted sales representative
- Stock submission after counting
- Greeting customers & Attending customers as per turn
- Understanding customer needs and showing designs & items as per requirement
- Calling customers for running schemes and taking follow-ups as and when required (e.g. GFS and Loyalty Card)
- Checking the list of Birthday and Anniversary customers and calling them (Before 10 days) for their special day on behalf of Parasmani Jewellers
- Helping customer resolve their queries
- As and when required, to be the backup for sales executive
- Follow up with customers in regards to scheme communicated with them
- Strong follow-up with suppliers/QC/Stock dept for the dispatch of orders at right time to the customer
- Follow up with customers in regards to queries and payments, reporting for the same to the Senior Authority
- Completing the counter-opening and Closing procedure of the day
- Counter Display to be changed every 3 days
- Achieving sales target of the month
- Monthly stock counting, verification and quality check of the product
- Executing all other tasks given by management
