National Delivery Head

Gurugram   |  Job Code : AHRS1659

Job Description

The World's No.1 and most prestigious Air Hostess Training Institute. Established in 1993 as a premium Air Hostess Training Institute, Our Client today is recognized as a pioneer and innovator in air hostess training all over India and abroad. The company offers a wide range of Courses to aspiring students and also provides them with exceptional placement support. Our Client has cemented its place as an elite training company in the fields of Aviation Hospitality, Travel Management, and Customer Service.

Roles and Responsibility:
Training Strategy:
  • Developing and implementing a training strategy aligned with the overall
  • Organizational goals.
Team Leadership:
  • Leading and managing the training team.
  • Providing guidance, coaching, and support to ensure the team meets or
  • Exceeds targets.
  • Ensuring Customer satisfaction and delight

Training Performance Analysis:

  • Monitoring and analysing training performance data.
  • Ensuring more than 90% attendance at all the centres across the country
  • Ensuring less than 5% dropout across the centres
  • Responsible for putting students in the batches after admission.
  • To ensure student development activities regularly at the centre’s
  • To ensure a high level of student satisfaction and development
  • Ensuring the timely certification of the students
  • Controlling Training slippage and leakage at all levels.
  • Implementing timely corrective actions and strategies to achieve high training
  • Delivery performance.
Day-to-Day Operations:
  • Ensuring smooth functioning and efficiency in all aspects of the
  • Training activities at the centre.
  • Responsible & involved in the selection and training of Trainers and training
  • Coordinators PAN India
  • Regular visits to centres PAN India
  • Faculty Management & Rostering of PAN India
  • Ensuring excellent training infrastructure including assets availability for the
  • Students on a timely basis at all the centres
Company Policies & Directives:
  • Ensuring strict adherence to training Processes, Policies and Directives

Quality:

  • Ensuring High-Quality delivery of Training & and meeting students' placement goals.
Qualifications and Skills:
  • Excellent communication skills in English.
  • Graduate
  • Basic Computer Knowledge
About Company:
  • Office Time: 10:00 AM to 7:00 PM
  • 6 Days working (Monday to Saturday)
  • Sunday Fixed off
  • Challenging & professional work environment
  • Competitive salary and performance-based incentives.
  • Opportunities for career advancement and skill development.
  • Positive and collaborative work environment.
  • Employee discounts on company services.

 

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