Job Description
Client Description:
Our Client was founded in 2014 with a goal to provide top talent in the writing industry. However, with the growth and success of the company, it soon expanded its services to IT development as well. Over the years, Our Client has helped many large and start-up companies achieve their long-term and short-term goals by providing top talent in both writing and IT development. With a strong focus on delivering exceptional results and outstanding customer satisfaction, Our Client has established themselves as a leading provider of talent solutions for businesses of all sizes.
Job Description:
Key Responsibilities:
- Customer acquisition
- Customer relationship management
- Requirement understanding
- Quotation and payment facilitation
- Grievance resolution
- Managing order process in the patented ERP system
Qualification Criteria
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a client-focused mindset.
- Ability to work independently and as part of a collaborative team.
- Empathy and cultural sensitivity to understand and support migrant students.
- Proficiency in MS Office Suite and CRM software
